Accountancy
106 Agriculture, Fishing
1 Finance, Insurance
101 Call Centres
0 Catering & Hospitality
92 Construction, Property
100 Customer services
73 Defence/Armed Forces
83 Education
3 Electronics
67 Engineering, Manufacturing 124 Graduate, Trainees
59 Healthcare & Nursing
68 Human resources
69 IT & Internet
492 Legal
56 Management consultancy 67 Marketing, Advertising, PR 75 Media, Creative
4 Non-profit, Charities
1 Public sector & Services
7 Recruitment sales
91 Retail, Wholesale
59 Restaurant & Food Service 6 Sales
133 Science
18 Secretarial, Administration 31 Security
0 Senior appointments
11 Telecommunications
4 Transport, Logistics
3 Travel, Leisure, Tourism
24 Other
65
| |
Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
| |
|
|
Section: Customer services Vacancy 214 |
Post:German Customer Care Representative
|
Salary contractual |
| |
Requirements and conditions |
Age: |
Has no value
|
Gender |
Has no value
|
Education: |
no
|
Work schedule: |
Has no value
|
Work place: |
Plymouth
|
The announcement text: |
German Customer Care Representative Location: Luton, UK (25 miles north from London) Salary: £16,000 - 17,000 (+relocation package if moving from abroad)
Project Background: Our client provides customer service to owners of motor vehicles across 20 European countries.
Job role * Activities * Responsibilities: Working in a team within a customer service centre environment, responsible for the resolution of incoming contacts from car customers and dealers.
General day-to-day duties include: · generally dealing with only German speaking customers · initially focusing on answering inbound telephone calls · working to strict service level criteria and deadlines · working on own initiative to follow up and resolve the issues raised by customers · understanding and applying the policies of our client to resolve the enquiries raised · liaising with business partners · delivering excellent customer service in a professional, polite and clear manner · logging of all contacts and following up on action plans using a case management system · using modern computer technology - including Word and other Windows packages · role develops to include responding to correspondence in the form of letters, emails and faxes
|
Contact information |
Employer: |
|
Email: |
1854@jobinnottingham.informnow.com
|
Phone: |
0131 555 0284
|
| |
Publication date: 2009-04-06 07:18:26
|
| |
|
|